DIY DataRecovery prides itself for delivering top quality technical support. Whether you are trying a demo version or using a licensed version, your questions will be replied to in a timely fashion and by individuals with a broad experience in file systems, hard disks, data recovery and programming.  

Forum Support is primarily delivered using an online forum. Please observe posting guidelines before posting. The forum is monitored 9.00 - 17.00 C.E.T. (working days). More >

FAQ Frequently asked questions answered by our support staff. These include technical issues as well as customer service issues. Please see if your question is answered here first. More >

General Support is available on working days from 9.00 am - 5.00 pm on all working days. All questions will be answered within 2 working days. Normally questions answered before 16.00 pm are answered the same day. If you did not receive a reply from us within 2 working days feel free to ask again, chances are that your message was deleted by our spam filter or that your message went unnoticed. Please remind us! The latest DiskPatch Manual can also be found online here: http://www.diydatarecovery.nl/dp_manual/default.htm

Customer Service

Lost your serial number? Do you have questions regarding the delivery of the product?

You can find answers regarding your serial/order number, order status etc. online by clicking here.